One of the biggest challenges with acquiring new technology is the onboarding experience. It can take a significant number of resources and often can disrupt daily operations. At Avaneer Health, we are changing that. We’re flipping the script on onboarding by making it a seamless and, dare we say, simple experience.
Why put so much effort into the implementation process? We are passionate about our mission and take pride in how we simplify the business of healthcare. It is a part of our culture to continuously iterate and look for even the smallest of opportunities to enhance our partners’ success, starting from day one of implementation.
Here's a glimpse of what you can expect during the Avaneer Health onboarding experience:
- Transparency: Transparency is at the core of not only our technology but also of how our team interacts internally and with clients. Implementation involves much more than simply managing to a schedule and reporting on risks. Our Client Success Managers advocate for our clients, prioritizing communication and collaboration so clients know exactly where we are in the process and what to expect. Our Client Success Managers ensure our clients’ needs are being met while also balancing internal dependencies for delivery.
- Expediency: We want our clients to achieve value as quickly as possible. Because Avaneer Health subscribes to an agile methodology, we work with our clients’ teams to move fast (or slow) to meet their needs.
- Joint Success Metrics: Success should be defined at the beginning of every engagement and continuously evaluated along the way. If you don’t know where you are going, how will you know when you’ve arrived?
- Innovation: Our team members work at Avaneer Health because we each have a passion for making our healthcare system better for everyone, now and into the future. What this means for our clients is that they can depend on us to continue innovating new ways to solve their problems and address their pain points. Our product suite is continuously evolving based on input from our clients and insight from forward-thinking industry leaders. That’s why Avaneer Coverage Direct™ was designed to be a part of a much larger suite of innovative solutions that promise to simplify the business of healthcare.
Stay tuned for more information about what we’re working on next!
Jessica Willoughby
Sr. Director of Client Success & Operations
Avaneer Health
In This Issue
- Webinar: 3 Ways to Finally Win the War on Denials
- Survey: AI most exciting emerging technology in healthcare
- Novel AI Model May Enhance Health Data Interoperability
- The ONC’s Micky Tripathi on creating a connected healthcare system
- Digital bonds: How Virtual Adventures Strengthen Real-World Engineering Teams
- Despite Increased Investment and Early Enthusiasm, Data and Risk Remain Key Challenges to Scaling Generative AI, Reveals New Deloitte Survey
- How Data Sharing is Transforming Healthcare Delivery
- Enhancing the Patient Experience by Improving Administrative Processes
- Gaining Coverage Insights as a Path to Payment Integrity
Upcoming Avaneer Webinar
3 Ways to Finally Win the War on Denials
Denials cost providers millions of dollars per year, including administrative costs and lost revenue. Further, analysis has shown that 20% of first-pass claim denials are due to avoidable coverage-related reasons. Reverse this trend at your hospital and health system by:
- Directly connecting to payers to get timely coverage and eligibility information
- Eliminating need for aggregated third-party databases with always-available information in your EHR
- Find coverage without knowing the payer or member ID
- Visibility into provider community validated coverages
Providers, join this webinar to learn more about implementing these 3 new ways to prevent denials and lower administrative costs, saving up to $5.75 per claim.
Industry Highlights
Survey: AI most exciting emerging technology in healthcare
Xtelligent Healthtech Analytics
This eye-opening article lays out the findings from a recent survey, “Top of Mind for Top Health Systems,” which asked leaders from 55 healthcare organizations their thoughts on AI. The shared results include which AI applications healthcare leaders are most excited about, which they consider to be most useful, and which they feel have the most potential to solve our industry’s problems. The article also shares which aspects of AI leaders are most concerned about.
Novel AI Model May Enhance Health Data Interoperability
Northwestern Medicine News Center
What do you get when you combine GPT-4, Open AI’s large language model, with FHIR? The answer is a new AI model that transforms clinical data into FHIR resources with the goal of improving the exchange of health data. “With the help of large language models, we can standardize the data into a standardized format so then we can build a large data set and it is easy to communicate with different stakeholders in healthcare.” Learn more about the use of this new AI model in this fascinating article.
Podcast: The ONC’s Micky Tripathi on creating a connected healthcare system
Fierce Healthcare
In this podcast, Micky Tripathi, Assistant Secretary for Technology Policy, National Coordinator for Health Information Technology, and Acting Chief Artificial Intelligence Officer at the U.S. Department of Health and Human Services, talks about what he sees as the ONC’s most significant accomplishment over the past 20 years. He also talks about the barriers our industry still faces when it comes to advancements in data sharing, which he connects with organizational culture and workflows and a poor economic construct based on a fee-for-service model. Tripathi also discusses what’s next for the ONC and the future of healthcare. Don’t miss out on this insightful conversation.
Despite Increased Investment and Early Enthusiasm, Data and Risk Remain Key Challenges to Scaling Generative AI, Reveals New Deloitte Survey
Deloitte
Regulatory compliance, risk management, and data governance are top barriers to successful GenAI deployment, according to a recent global survey by Deloitte. The drivers most cited are “model bias, hallucinations, novel privacy concerns, trust, and protecting new attack surfaces.” Forty-one percent of organizations surveyed said they’ve yet to take their GenAI initiatives beyond proof-of-concept.
Digital bonds: How Virtual Adventures Strengthen Real-World Engineering Teams
Builtin Chicago
Avaneer Health software engineer Jonathan Walker was highlighted in this industry article about the bonds created among virtual engineering teams. “Our success proved that when we blur the lines between roles and support each other unconditionally, we can achieve remarkable results.” Congratulations Jonathan!
From the Avaneer Podcast
How Data Sharing is Transforming Healthcare Delivery
Healthcare innovation requires passion and a deep understanding of the industry’s complexities, which are often uncovered through diverse experiences. On this episode of The Spark, Shruti Kothari, Director of Industry Initiatives for Health Care Reform at Blue Shield of California, discusses her experiences working in different areas of healthcare, from frontline care in underserved communities to driving innovation and policy at large organizations.
From the Avaneer Blog
Enhancing the Patient Experience by Improving Administrative Processes
Information is vital to a payer’s ability to effectively manage risk and collaborate with providers on their members’ behalf. But when it comes to sharing coverage information, things can get messy. But not anymore. Today, one of the nation’s largest payers is using a solution that enables them to share data directly with providers without the need for APIs, data aggregation, or sending data to third parties. The result is significant cost saving and improved data security.
Gaining Coverage Insights as a Path to Payment Integrity
Payers often struggle to identify accurate and complete coverage information for their members, leading to payment integrity issues, operational inefficiencies, and poor member experience. Avaneer Coverage Direct provides a direct connection between payers and providers on the Avaneer Network, enabling the real-time sharing of primary, secondary, and tertiary insurance information without data aggregation. This helps payers reduce first-pass denials, increase coordination of benefits leads, improve insurance primacy validation, and lower provider calls, resulting in significant cost savings and improved member satisfaction.
Events
HL7 FHIR Connectathon 37
September 21-22, 2024
Members of the Avaneer Team will participate in the upcoming Connectathon in Atlanta, Georgia to work with others in the industry developing FHIR-based solutions and exchange data with FHIR interfaces. These industry work sessions promote cross industry collaboration and innovation.
