From 72-Hour Waits to Real-Time Rides To Save Patients’ Lives

Non-emergency medical transportation (NEMT) helps hundreds of millions of patients get to their medical appointments each year, often for critical life-saving treatments like dialysis and chemotherapy. The decades-old NEMT service industry traditionally relies on highly manual, paper-based processes that often inhibit a patient’s ability to receive the care they need and for NEMT businesses to get paid. Kinetik founder and CEO Sufian Chowdhury saw an opportunity to reinvent how this industry functions through digital innovation. Hear him talk about the obstacles he faced, the lessons learned, and what it means to be a startup in today’s complex healthcare industry.