The Future Is Now: Revolutionizing Healthcare Through Collaboration
Collaboration is key to overcoming administrative burdens and driving better outcomes in healthcare.
In this episode, Anna Taylor, AVP of Population Health and Value-Based Care at MultiCare Connected Care, and Heidi Kriz, Director of Medical Policy and Medical Management at Regence Health Plans, discuss their innovative approach to using FHIR for prior authorization and other administrative processes. Anna and Heidi highlight the importance of sharing operational workflows between payers and providers, much like other industries, to improve efficiency and patient care. Their pilot program for quality measure exchange demonstrated significant financial returns and operational efficiencies, earning enterprise buy-in for broader implementation.
Tune in and learn how curiosity, bravery, and collaboration can spark positive change in healthcare!
A Patient-First Approach to Innovation and Engagement
How can a healthcare system reinvent itself to put 'patients first, people always' while tackling the industry's toughest challenges?
In this episode, Mark Sevco, Chief Operating Officer at Sutter Health, discusses his dedication to improving healthcare through innovation, employee engagement, and patient-centered care, highlighting Sutter’s mission: “Patients first, people always.” He explains that engaged employees foster a better patient experience and describes Sutter's innovation lab as a collaborative hub for reimagining healthcare delivery and addressing challenges like access and billing. Mark also emphasizes Sutter’s dyadic leadership model, which pairs executives with physician leaders to improve collaboration and align organizational goals with patient and clinician needs. Sutter’s adoption of technology, such as ambient listening and digital scheduling tools, aims to streamline patient access and reduce burdens on providers. Additionally, Sutter is expanding ambulatory and urgent care sites, reflecting a strategic shift toward outpatient care to enhance affordability and adaptability in healthcare.
Tune in to learn how Mark Sevco is transforming healthcare through innovation, patient-centered care, and a bold mission to make 'getting better' unstoppable!
Access for All: The Key to a Healthier Future
Amid the rapid rise of AI and digital therapeutics, the true breakthroughs in healthcare lie in improving equity and access and tackling the social determinants of health.
On this episode, John Gorman, founder and chairman of Nightingale Partners, highlights the rapid innovation in healthcare, particularly around social determinants of health and health equity. He emphasizes that while technologies like AI and digital therapeutics are overhyped, significant advancements in areas like telehealth, remote monitoring, and AI diagnostics are promising. John stresses that health equity, reducing disparities in care, and making new therapies accessible to vulnerable populations are critical issues for the future. He also identifies the importance of addressing data exchange and interoperability challenges while noting the underappreciated value of social health interventions, such as food security, in reducing healthcare costs. John also points to the untapped potential in supporting minority physician groups and improving care for dual-eligible populations as key areas for progress.
Tune in to discover how innovative solutions are transforming healthcare and improving equity and access for all!
The Path to Healthcare Improvement: Collaborative Innovation
Healthcare’s future depends on embracing disruption and rethinking traditional approaches to patient care.
In this episode, David Sylvan, Chief Strategy, Innovation & Marketing Officer at University Hospitals, shares his approach to addressing healthcare's inefficiencies by focusing on problem identification and leveraging technology, process reengineering, and partnerships. He highlights successful collaborations, including producing masks during COVID-19 and implementing Risk LD, an AI-driven solution to improve maternal and fetal outcomes. David emphasizes the importance of enhancing back-office operations and using AI to streamline patient and provider experiences. He believes healthcare must embrace disruption and innovation, with openness to partnerships across industries to drive positive change.
Tune in to discover how innovation and disruptive thinking are transforming healthcare and shaping the future of patient care!
Harnessing Technology to Restore the Doctor-Patient Relationship
With the rise of artificial intelligence in healthcare, the future of patient care hinges on bridging the gap between innovative technology and the essential art of medicine.
In this episode, Dr. Ben Schwartz, a fellowship-trained orthopedic surgeon with over 15 years of experience, discusses the transformative potential of artificial intelligence in enhancing clinical decision-making and patient outcomes. He emphasizes the importance of bridging the gap between AI-driven recommendations and the nuanced realities of patient care, where decisions often involve complexities. Dr. Schwartz highlights inefficiencies in the patient experience, noting that healthcare could learn from other industries to create more seamless interactions. He provides insights for doctors engaging with startups, emphasizing the need for an open mind and adaptability in the fast-moving startup environment. Dr. Schwartz also advocates for restoring the doctor-patient relationship with technology, alongside a focus on developing effective value-based care models supported by better data.
Tune in as Dr. Ben Schwartz explores how artificial intelligence is transforming healthcare and enhancing the doctor-patient relationship!